Privacy policy

1. Who We Are
CloseWear™ is operated by Amine Benatta, based in France. We sell baby-wearing t-shirts through our online store at myclosewear.com.

Contact: contact@myclosewear.com

2. What Data We Collect
When you place an order or browse our store, we may collect:

  • Name and surname
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by Shopify Payments — we never store your card details)
  • Browsing data (pages visited, time spent, device type) via cookies

3. Why We Collect Your Data
We use your data to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and user experience
  • Send marketing emails (only with your consent)

4. How We Share Your Data
We do not sell your personal data. We may share it with:

  • Shopify — our e-commerce platform (data processor)
  • Shipping carriers — to deliver your order
  • Payment processors — Shopify Payments, PayPal, Apple Pay
  • Marketing platforms — Meta (Facebook/Instagram Ads) for advertising purposes, subject to their own privacy policies

5. Cookies
Our store uses cookies to improve your browsing experience and track website performance. You can manage your cookie preferences at any time via your browser settings.

6. Your Rights (GDPR)
As a resident of the EU or EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability

To exercise any of these rights, contact us at contact@myclosewear.com. We will respond within 30 days.

7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 5 years for transaction records under French accounting law).

8. Data Security
We take reasonable measures to protect your personal data. Our store is hosted on Shopify, which is PCI DSS compliant and uses SSL encryption for all data transmission.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact
For any questions regarding this policy:
📧 contact@myclosewear.com